New Process for Leader Banking Institution in Greece Intelli is pleased to announce a new collaboration with Alpha Bank Greece regarding the outsourced processing of all withdrawals, deposits and customer interaction documentation that take place by cashiers, named PTAs. The same category was processed by Intelli at Citibank’s Back Office Outsourcing project. Alpha Bank decides…
DetailsISO Certifications At early June, Intelli successfully completes the ISO 9001 Renewal Process and has recently received the new Certificate. ISO 9001 is related to quality management systems inside an organization. In Parallel, Intelli Bulgaria EOOD successfully receives the pre-certification audit for ISO 27001 standard. Bulgarian subsidiary is the first company of the group that…
DetailsExpansion of BPO services in Serbian Bank Intelli doo Beograd initiates a new project for Alpha Bank Serbia. The new project is a Business Process Outsourced service for incoming letters that did not reach their destination. The business need was the customers false addresses and reaching points. Intelli offered the Data extraction module of SynChordia…
DetailsLeading Bulgarian Telecom Provider selects SynChordia Back-Office Pro for their archiving needs Intelli Bulgaria EOOD begins a Business Process Outsourced service to MTEL Bulgaria in order to automate their Back Office needs. Intelli offers contract management with archiving functionalities. The outsourced service contains archiving, warehousing, scanning, digitization, data extraction, electronic delivery and physical retrieval of…
DetailsIntelli – MasterCard partnership Intelli is announced as MasterCard’s partner for the Greek (and not only) market during the “MasterCard Forum 2014 – Leading Digital & Physical Commerce Convergence: Energy for a new world”. Intelli currently implements an “Incontrol” application which will ensure secure transactions over internet through real-time virtual card creation according to the…
DetailsIntelli is a finalist at Greek Exports Awards 2014 Intelli has been selected as one out of ten finalists as the most technical / innovative Greek companies during the “Greek Exports Awards 2014” which was organized by the Union of Diplomatic Employees of Economic & Commercial Affairs (UDE ECA) and Ethos Media S.A., under the…
DetailsIntelli enables Chat communication for the customers of Cosmote Intelli successfully enables Chat communication capabilities for the customers of the biggest Telecom operator in Greece, as part of the integrated platform of its strategic partner, eGain,. It is has been estimated that the innovative solution will be used by more than 200 end-customers daily offering…
DetailsIntelli’s Enterprise Resource Management installation used from 7 subsidiaries in Balkans Enterprise Resource Management software, installed in a leading Telecom operator in Greece, has been used from 7 subsidiaries within 4 countries in Balkans. A training event, being held in order to ensure that all environmental KPI’s are properly retrieved from all subsidiaries in Q3,…
DetailsSynChordia Debt Recovery installations in Romania successfully rebranded SynChordia Debt Recovery installations in the largest Telecom group in Romania are successfully rebranded according to the business plan coming directly from the largest group’s headquarters in Western Europe. The rebranding project is the beginning of the fixed and mobile subsidiaries complete merge in Romania. SynChordia Debt…
DetailsSynChordia Back-Office Pro Outsourcing model established in Serbia region Intelli Beograd d.o.o. successfully delivers SynChordia Back-Office Pro outsourcing model in VIP Serbia, member of Telekom Austria group. Intelli offered its outsourcing model in Back-Office Contracts management and digitization along with ICR/OCR techniques, advanced archiving and warehousing services as well as a customized Document Management System…
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