eGain’s solutions for Modern Banking Customer Interaction Hubs

eGain’s solutions for Modern Banking Customer Interaction Hubs Having been recognized as the leading company in the market of solutions for Contact Centers and in muti-channel Customer Interaction Hubs (CIH), eGain offers leading solutions in the sector of knowledge management, web self-service, management of electronic response as well as additional technologies that are included in…

Details

Intelli Solutions completed successfully Order Management project for EUROPA PROFIL (Greek language)

Intelli Solutions completed successfully Order Management project for EUROPA PROFIL (Greek language) Η IntelliSolutions υλοποίησε για την EUROPA PROFIL ΑΛΟΥΜΙΝΙΟ Α.Β.Ε. (www.profil.gr), ολοκληρωμένη λύση Order Management. Αξιοποιώντας τη σημαντική της τεχνογνωσία στην παροχή ολοκληρωμένων λύσεων ηλεκτρονικής παραγγελιοληψίας, Customer Relationship Management (CRM), transactional portals, sales configurators, loyalty systems και γενικά εφαρμογών που σχετίζονται με τις πωλήσεις,…

Details

IT Governance – try the solution by Compuware

IT Governance – try the solution by Compuware With the use of the Compuware ChangePoint platform the IT organisations can import and apply the practice of IT Governance. This includes the management of operation control of an information technology department ,for example the economic elements, demand from business, optimization in the use of resources, correct…

Details

Hellenic Customer Service Institute Workshop “Leveraging your CRM Strategy by Introducing Corporate Performance Management Initiatives

Hellenic Customer Service Institute Workshop “Leveraging your CRM Strategy by Introducing Corporate Performance Management Initiatives IntelliSolutions in cooperation with the Hellenic Customer Service Institute, organized a workshop aiming at high level executives from a number of sectors, discussing the subject: “Leveraging your CRM Strategy by Introducing Corporate Performance Management Initiatives”. Presenter and coordinator of the…

Details