Digital Approach: The new
Many enterprises realize the importance of retaining customers and building loyalty marketing efforts primarily on attracting new customers. To meet these expectations, companies must differentiate their brands through timely, targeted and tailored customer experiences based on real-time data analytics, customer loyalty and knowledge management practices. A 2% increase in customer retention has the same financial effect as a 10% in cost reduction.
Intelli has been very active in Digital Customer Retention solutions, having introduced a very specific framework for co-operation with large enterprises. Explore further our Digital Customer Retention Solutions