Intelli enables Chat communication for the customers of Cosmote

Intelli successfully enables Chat communication capabilities for the customers of the biggest Telecom operator in Greece, as part of the integrated platform of its strategic partner, eGain,. It is has been estimated that the innovative solution will be used by more than 200 end-customers daily offering real time instant messages support and higher customer service levels. It is important to mention that it is the first Telecom Operator in Greece that enables this kind of innovative communication.