SynChordia Onboarding offers a multichannel onboarding adoption for the processes that need documents submission and signing, across all possible digital channels. Customers will need only a web browser to apply the process anytime, anywhere, through their own device.

SynChordia Onboarding is the ideal s/w for document & content recognition, extraction and validation of any kind of documents (such Identity documents, bills, etc.). It integrates also with the right technology ensuring the authenticity of uploaded customer’s documents.

It is integrated with the appropriate technology ensuring in real-time and accurately the persons behind the transactions are whom they claim to be, by using facial recognition (verify a selfie with the image of the uploaded ID), liveness detection or even live video with an Agent.

SynChordia Onboarding ensures the fast customer service from the initiation of application to the final step of contract signing, so as following the documents’ and customer’s validation, to enable them complete online their process by digitally signing the necessary agreement documents anytime, anywhere.

Workflow Engine includes a wide range of workflow characteristics related to digital onboarding philosophy and architecture around Customer’s engagement and contract completeness process. It supports different workflow paths based on your business needs and product orders or customer segmentation.

Integrated with SynChordia DMS WebClient for digital management and storage of uploaded/shared documents during customer onboarding transactions. It also offers comprehensive reports and real-time dashboards for end-to-end monitoring of customer’s onboarding process during every workflow step.