Intelli Bulgaria EOOD begins a Business Process Outsourced service to MTEL Bulgaria in order to automate their Back Office needs. Intelli offers contract management with archiving functionalities. The outsourced service contains archiving, warehousing, scanning, digitization, data extraction, electronic delivery and physical retrieval of all contracts documents of MTEL’s customers. The SLA’s have been 7 days from every shop in the country to being electronically available as well as 1 day for document retrieval.
SynChordia Back-Office Pro is the solution platform Intelli bases the specific project. This reference becomes one of the most important since more than half million pages are going to be processed in a monthly basis. Also, Intelli integrates with Filenet DMS in real time.