Business Need

The management of debts and debtors with given the continuous change of this elements, constitutes “headache” for more companies. The economic elements as well as the demographic elements of debtors change daily and the right management impose the use of completed informative system. The volume of information is increased, the particularity of each case requires different confrontation and this methodical confrontation of problem is judged one way road.

Collections systems, that is to say the systems of recording and management of debtors aim so much either in the organization of processes of follow-up, or in the facility of approach of debtors and the exercise of “pressure” for the settlement of their debts. Collections systems record and categorize the debtors in buckets, in teams of concrete criteria aiming at the simple follow-up in the passage of time.

The Solution

Intelli has developed a completed system of debt management for intermediate or big companies, offering a line of important advantages in all involved.

Debt Collection successfully faces a difficult situation that prevails in organisms or companies with big number of due debts to this. This situation consists of delays of payment for bills or subscriptions. The Collections system that was developed by Intelli gives the possibility of methodical management of debtors through an effective way. The end-user can easily approach the debtor with mission of personalized letters, with telephone communication, even with sending sms. The supervisors organize strategic campaigns distributing the work to the final users, place objectives and watch the progress of work.

Campaigns, the most important perhaps significance in such systems, they aim in fixing a concrete plan of approach of debtors. The result of a campaign is the communication with the debtor, indirect with missions of documents or direct with telephone communication and mission telephone sms.
Debt Collection constitutes a completed proposal for the recording, management and total treatment of company debtors, based on a modern and friendly web environment.

Thanks to Collection Agent, an exceptionally fast mechanism for the interconnection with anyone billing system and pumping of elements of cases and deptors, the particular Collections solution is recognized as one of the possible and reliable solution. Developed in Microsoft .NET platform with use of Oracle or SQL Database server.


Benefits

• Bucket creation with abundance of criteria in unlimited categories.
• Management of campaigns and entrusting in concrete teams of users.
• Campaign creation based on certain complex filters from the user.
• Analytic card of case with simple and functional use.
• Economic objectives of payments and promises per campaign.
• Management profile of debtor with historical actions.
• Unlimited product categories with unlimited owners.
• Management of non-acquitted accounts, settlements and payments.
• Actions per case, historical actions and unlimited categories of coded actions.
• Recording of promises and collation with payments.
• Mass missions of personalized letters with choice of models.
• Analytic search of case.
• Difficult cases and cases without certification.
• Clock supervisor and simple user for automated distribution with follow-up of work.
• Analytical and centralized reports.
• Interconnection with anyone billing system for the pumping of elements of cases and debtors