Intelli specialises in the delivery of turn key CRM solutions, covering all customer touch points such as dedicated sales force, customer service agents, field service personnel, Internet & mobile, partners.
We provide business analysis and consulting services for a variety of industries handling each customer as a unique case. We specialise in CRM services for large CRM suite vendors and we deliver turn key CRM projects using various products and technologies, covering the whole spectrum of CRM areas as analysed above. Finally, we support all customers through comprehensive training, including CRM system, use training, sales methodologies, CRM strategy seminars, customer service training, etc.
Our ability to act as independent CRM consultants is unique in the local market and greatly differentiates our offerings. Some of those offerings are as listed below:
Intelli has a team of Siebel experts on board to serve the needs of its enterprise customers in the area of consulting and implementation services. Our people will work closely with you to implement an end-to-end solution that transforms your unique strategy into measurable business results, using the Siebel suite.
Being the leader in the Netherlands CRM market, SalesManager CRM is a robust CRM solution, covering Sales, Service and Marketing functionality. The solution includes extended support for commercial operations and order capturing, with the support of multiple pricing schemes, pricelists, strong integration mechanisms with ERP systems provided by local vendors.
Microsoft Dynamics CRM
The latest offering from Microsoft in the area of Customer Relationship is the Microsoft CRM 3.0 suite, the first one that is officially localised from the vendor itself. The suite is very rich in functionality and covers the areas of Sales, Service and Marketing with embedded support for mobile users (using laptops, PDAs, Smartphones, etc). Ideally bundled for both the Enterprise and SMB Greek market, Microsoft Dynamics CRM is designed to work the way your business works—and works very well—because it works with the tools your people already use, works the way your business already does, and works the way technology should.
Leveraging its expertise, Intelli has developed its own CRM platform, aiming at specific markets. Based on this robust platform, Intelli launched a vertical CRM solution, the Intelli Constituents Relationship Management. The solution covers the needs of non-profit organizations which base their operations on the relationships they develop with a number of constituents, citizens or legal entities, and is quite flexible in order to adapt to the requirements of each customer.Intelli specialises in the delivery of turn key CRM solutions, covering all customer touch points such as dedicated sales force, customer service agents, field service personnel, Internet & mobile, partners.