During the last two years the global and local telecom market was characterised by great mobility and a spate of mergers. The liberalisation of the local market that now matures and brings positive results for both retail and corporate consumers, led to the growing needs of the telecom market where new and innovative communications solutions are being deployed.
Intelli is helping the customers of this segment to realise their full potential and achieve a competitive advantage in a market where competition is intense and the efforts to gain a larger percentage of the customer wallet are never ending.
New technologies like VOIP and Triple-Play are going to bring an even further re-structuring of the industry and eventually will define the new leading organisations, those who will be able to move proactively to the market and understand early on that what is new today will become obsolete tomorrow, when the “new telecom” reality will be characterised by the total ruling of IP-based technologies, the appearance of multiple, non-traditional competitors, which are now active in other industries, new bundled products, data and content -based services, and high-speed access everywhere with many competitive last-mile networks due to technology alternatives.
In this competitive environment, each one of the leading solutions Intelli is offering specifically for the telecom market can greatly differentiate our customer. Those solutions are the following:
- Customer Relationship Management Turn Key Projects & Services: Intelli CRM consultants have extensive vertical know how of the Telecom market. Our solutions use the best tools available in the market today and extend to all the channels a modern telecom provider is using today to approach its clientele, like contact centers, field sales, Internet, own shops, partner/dealer network, virtual service providers, etc.
- Product & Solution Configurators: Read how Intelli helps leading telecom providers to totally differentiate their offerings and employ a unique market approach across all product lines and channels.