Amplify Loyalty is a breakthrough end-to-end loyalty software solution developed by Intelli in cooperation with ClientIQ which has deep knowledge in Customer Engagement and Loyalty Programs.
Amplify Loyalty offers today a complete customers engagement solution that will transform your business, redefining the way you approach your customers and creating long-lasting relationships with them. Amplify Loyalty can tailor loyalty programs to your business specific needs, helping you to increase your market share and maximize the return of the loyalty program investment.
Today’s customers are so smart that it is difficult for any organization to trick them into buying a product or service. Consumers are not going to bite on an offer unless they see considerable value for their time and money. As a result, companies are constantly challenged to provide offers consumers see as valuable. There is a vast wasteland of similar products customers can choose. There’s no longer a dead-end alley with one product choice at the end. Power has shifted to the consumer. At the same time, there is no guaranteed remedy from the companies to the problem that is customer acquisition and retention.
As a result, large but also small enterprises need to design cost effective loyalty programs tailored to their specific business needs and their clients’ profile so as to maximize their profits. Amplify Loyalty offers the most effective way for all businesses to engage every customer.
Designing the appropriate loyalty program tailored to your specific business needs is vital and of great importance. Amplify Loyalty captures the correct customer data on every step of the consumer life cycle, and will provide you with a powerful tool, so as to understand customer needs as they happen and eventually adjust your brand and marketing strategies, maximizing the return of your investment. Amplify Loyalty will also help you integrate new technologies and innovative solutions that will position your brand in a different non-traditional way vs. competition and will maximize the perceived value of your investment to your customers.
More specifically, Amplify Loyalty is an advanced next generation software solution based on a state-of-the-art architecture designed to significantly improve customer retention. The whole process flow initially starts when you organization issues and activates the member’s card of the consumer. Amplify Loyalty is ready to design various Loyalty Programs/Promos (loyalty strategies) through which consumers earn Loyalty Rewards (adding loyalty points when purchasing your products). All Loyalty Promos are executed to the specific Campaign List of your organization. The rewards redemption is applied based on the created Loyalty Schema.
Amplify Loyalty also supports powerful tracking/monitoring features and data analytics of customer’s behavior.
Amplify Loyalty solution offers the following key benefits to your business:
- Win-back your customers / Engage every customer.
- Amplify Loyalty helps you retain existing customers and acquire new.
- Optimization of your company’s offering and develops relationships with customers.
- Redeeming Loyalty Rewards
- Incorporate service elements into loyalty schemes, not just points collection
- You are in control with flexibility (customer loyalty reward rate on all products, or apply custom rates for special products).
- You Know your top customers
- Increases Customer LTV (Long-Term Value). Amplify Loyalty lets your organization know how valuable your customers are.
- Facilitates Communication. Increases targeting and timeliness of customer communications
- Captures customer data in all channels and uses these insights to drive long-term loyalty and customer value. Retailers can identify, track and personalize customer interaction.
- Increases Cross-sell & Up-sell
- Reduces your promotional and advertising costs and generates significant profit to your organization by driving more sales and increasing your market share.